Your privacy is more than a legal obligation to us — it is the foundation of trust we build with every maju33 member. This document clearly explains how we collect, use, store, and protect your personal information when you use our platform.
We go beyond mere legal compliance — we invest in best-in-class security infrastructure to ensure your personal data is always protected.
All data transmitted between your device and maju33's servers is protected by TLS 1.3 encryption. No third party can intercept or read your information while in transit.
Member personal data is stored on servers protected by strict access controls, continuous monitoring, and regular backups. Only authorised personnel have access to sensitive data.
Maju33's KYC process ensures every account is held by a verified individual. Documents submitted for verification are stored with encryption and deleted in accordance with our data retention policy.
Maju33 does not sell, rent, or exchange member personal data to third parties for marketing purposes. Data sharing only occurs with approved service providers and only to the extent necessary.
You have the full right to access, amend, transfer, or request deletion of your personal data. Requests can be submitted to our support team and will be processed within the stipulated timeframe.
In the event of any security incident involving member data, maju33 is committed to notifying affected members within the required timeframe and taking immediate remediation action.
Quick Summary: maju33 collects your personal data solely for platform operations, account security, and legal compliance. We do not sell your data. You have the full right to access, amend, or request deletion of your data at any time.
Maju33 values the privacy of every member who trusts our platform for their online wagering and entertainment experience. This Privacy Policy is designed to provide full transparency on how we handle your personal data — from the point of collection through to deletion.
This document applies to all registered members, visitors to the maju33 website, and any individual who interacts with our platform through any channel, including the website, mobile app, and customer support. By using the maju33 platform, you agree to the terms set out in this Privacy Policy.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy us to fully understand your rights and responsibilities as a maju33 member.
Maju33 collects various categories of personal information when you use our platform. This collection occurs directly from you, automatically through platform technology, or via authorized third parties.
Information you provide directly:
Information collected automatically:
| Data Category | Primary Purpose | Legal Basis |
|---|---|---|
| Identity Data | Account verification, KYC, fraud prevention | Legal requirement |
| Contact Data | Service communications, security notifications | Contract performance |
| Financial Data | Payment processing, AML compliance | Legal requirement |
| Technical Data | Platform security, service improvements | Legitimate interest |
| Usage Data | Experience personalization, internal analytics | Consent / legitimate interest |
Every piece of information we collect has a clear and legitimate purpose. maju33 operates on the principle of data minimization — we only use data that is strictly necessary for the stated purpose.
Important Note: maju33 does not use your personal data to make automated decisions that negatively affect you without human intervention. Any significant decisions such as account suspension involve manual review by our team.
Maju33 does not sell, rent, or exchange member personal data to any third party for marketing or commercial purposes. However, in the course of platform operations, we may share your data with the following categories of third parties:
All data sharing is subject to binding data protection agreements, and we ensure that equivalent privacy standards are upheld by all parties that receive maju33 member data.
Maju33 uses cookies and similar tracking technologies to ensure the platform functions correctly, enhance the user experience, and gather analytics data that helps us understand how the platform is used.
Types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect platform functionality and your user experience.
The security of your personal data is maju33's highest priority. We continuously invest in industry-leading infrastructure and security practices to protect your information from unauthorized access, loss, alteration, or disclosure.
Key security measures we practice include:
While we take all reasonable security measures, no system can guarantee absolute security. We encourage you to also protect your account by using a strong password and never sharing your login credentials with anyone.
Maju33 retains your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by applicable law.
Our standard data retention periods are as follows:
When data is no longer needed, we ensure it is deleted or anonymised securely and irreversibly.
As a maju33 member, you have certain rights regarding your personal data. We are committed to facilitating the exercise of these rights within a reasonable timeframe.
Maju33 fully respects your right to privacy. Below are the rights you hold regarding your personal data with us.
You may request a copy of the personal data we hold about you at any time. Requests will be processed within 30 business days.
If any of your personal data is inaccurate or incomplete, you have the right to request an immediate correction through your account or via customer support.
Under certain circumstances, you have the right to request deletion of your personal data. This right is subject to applicable legal retention obligations.
You may request to receive your personal data in a machine-readable format for transfer to another service provider of your choice.
You may object to the processing of your personal data for specific purposes such as direct marketing. Objections will be acted on immediately.
Under certain circumstances, you may request that the processing of your personal data be temporarily restricted while your request is under review.
To exercise any of the above rights, please contact the maju33 customer support team via live chat within the platform. We will verify your identity before processing any personal data request to ensure your security.
The maju33 platform is strictly for users aged 18 and above. We do not knowingly collect personal data from individuals under 18. If we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that information and close the account.
If you are a parent or guardian who becomes aware that your child has provided personal information to maju33, please contact our support team immediately so that appropriate action can be taken.
Maju33 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. When significant changes are made, we will notify members via in-platform notifications or email.
The date of the latest update will always be displayed at the top of this document. We encourage you to review this Privacy Policy periodically. Your continued use of the maju33 platform following any amendments constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the maju33 team through the following channels:
Our data protection team will endeavor to respond to all inquiries within 3–5 business days. For more complex requests such as data access or erasure, the processing period is up to 30 business days in accordance with applicable compliance standards.
Notice: This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy maju33 for a comprehensive overview of your rights and responsibilities as a member of our platform.
Now you know exactly how maju33 protects your privacy. Join thousands of Malaysian members enjoying a safe, fair, and exciting betting experience.